PowerSupporter
Warehouse Management System
Project Information's
Client
Wholesale Distributor (VIC)
Category
Warehouse Software
Date
February 25, 2023
Location
Melbourne, Australia
The Challenge
The client was running a growing warehouse on paper pick sheets and a set of shared spreadsheets. Stock on screen never matched the shelf, orders were regularly picked short, and the annual stocktake meant shutting down for a weekend. There were no integrations with their accounting or online store, so staff re-keyed every order by hand. The challenge was to introduce barcode scanning and a real WMS, migrate their spreadsheet data, and do it all without disrupting daily dispatch.
The Results
The results exceeded expectations. Within three months of go-live, order processing time dropped by over 40% and stock accuracy climbed to 99%+. The dreaded weekend stocktake was replaced by rolling cycle counts done during normal hours, and RF scanning all but eliminated pick errors. Orders now sync automatically from their online store into the WMS and out to Xero, ending the manual re-keying entirely. The system comfortably handles their peak-season volume with room to grow.
